Delivery & Returns

You can easily check delivery costs by adding any item(s) to your shopping cart and then viewing your cart where a shipping calculator will show the postage costs - look for the 'Calculate shipping costs' box. You will not be committed to purchase at this stage.

Please note that the quoted prices are UK mainland only (Zone A) - Please contact us for shipping charges for other areas or other countries.

Zone A - England, Wales & isle of Weight ( see exceptions below )
Zone B - DD DG EH FK G KA KY ML TD <Ab16 AB21-25 AB30 AB39<PA19 <PH3
Zone C - HS IV, rest of AB, rest of PA, rest of PH,KA27-28, BT
Zone D - Scottish Offshore Islands & Channel Islands
Zone E - Eire

Returns
All returns must be agreed by ourselves before being accepted. If you are unhappy with your purchase or have a change of heart, please advise us within 7 days of receipt. Returns will only be accepted provided that they are in a saleable and unopened condition. You must return your purchase using a trackable method such as Recorded Delivery. Once your item has been safely returned to us, you will receive a full refund.

Faulty Goods
If upon receipt of your order an item supplied by ourselves is faulty, parts are missing or an item was mis-represented on our website, please contact us within 7 days of receipt. If we can supply replacement parts or a new item, we will do so. If parts have to be obtained from the manufacturer, please allow up to 30 days for delivery. If we cannot supply replacement parts, we will arrange for the return of the item, re-imbursing postage costs and cost of goods as applicable. We will only refund reasonable postage costs and not expensive courier or special delivery options. Your Statutory Rights are not affected.

We Care
We care about keeping costs to you down and doing our bit for the environment so we do use good quality recycled packaging where possible.